There is a wide variety of ways to refer to specialists. The best method depends on the requirements of the healthcare system and the needs of the referring provider. While many healthcare systems prefer a physician-to-physician referral process, most prefer a direct access referral method that doesn’t involve the referring provider. If your organization uses a centralized specialist database to select specialists, then it’s important to know how your referring providers can quickly and easily add new specialists to your list. If you use a third-party vendor to manage your specialist referrals, then you will likely want to know how easy it is for referral management software to submit new referrals.
If you have any concerns about the quality of referrals, it’s important to understand the quality metrics of existing specialists. Knowing these details can help you decide whether you need to create a centralized specialist referral management program or whether it would be sufficient to just implement a third-party referral management service. If your healthcare organization is using a centralized database of specialists, then the first thing you should do is determine the type of database you need.
Most healthcare systems are using a centralized database of specialists that is embedded in the workflow. For example, when a referring provider submits a request to see a specialist, the requesting provider must specify a specialist and receive authorization. This ensures that the referring provider knows the specialist’s location and specialty, but it doesn’t give the requesting provider any information about the specialist. If your organization needs to know the specialty of the specialist, then you will probably need a separate specialty database.
Because this database is only used for specialist selection, it must be flexible and allow the healthcare system to add new specialties as needed. The specialty database also needs to be searchable, which means it must include details about each specialist’s practice location. If you use a third-party specialist referral management service, then you may have more specific requirements about the specialty database. If the service’s software doesn’t provide a way to create a specialty database, then it may require that you use a generic database that includes all specialties. The first step in selecting a specialist referral management solution is determining the needs of your healthcare system.
Because most healthcare systems are using specialty databases, the next thing to consider is how to get your referring providers to use the database.
There are many different ways to refer specialists. Your referring providers can use a physician referral form, a phone call, or even a fax. The key is to make sure they can easily submit new referrals without needing special training or additional administrative support. If your referring providers are using a fax or paper form, then you may want to consider creating an electronic form that allows them to submit new referrals online.
If your referring providers are using a fax or paper form, you can create an electronic form that includes a link that enables them to submit new referrals online. If your referring providers are using a website, then you can consider creating a portal that includes links that allow them to submit new referrals online. If your referring providers are using a third-party referral management service, then the first thing you should do is determine the type of database you need.
Most healthcare systems use centralized specialist databases that are embedded in the workflow. For example, when a referring provider submits a request to see a specialist, the requesting provider must specify a specialist and receive authorization.